Previous incidents
OCA, DPP, and PosR API Running Slow
Resolved Jan 30 at 08:50am EST
Our team has identified the root cause of the slowdown and implemented corrective measures to restore normal performance. Systems are being closely monitored to ensure stability. If you continue to experience issues, please reach out to support.
1 previous update
Service Outage for Contact Center
Resolved Jan 22 at 07:00pm EST
We are pleased to inform you that the technical issue affecting our phone system has been successfully resolved. Incoming calls to 811 and the 800-482-7171 number are now being received as expected.
Our team, in collaboration with RingCentral, worked diligently to address and resolve the problem as quickly as possible. We sincerely apologize for any inconvenience this issue may have caused and appreciate your understanding and patience throughout the process.
As always, OCA and DPP operatio...
2 previous updates