Previous incidents

January 2025
Jan 22, 2025
1 incident

Service Outage for Contact Center

Downtime

Resolved Jan 22 at 07:00pm EST

We are pleased to inform you that the technical issue affecting our phone system has been successfully resolved. Incoming calls to 811 and the 800-482-7171 number are now being received as expected.

Our team, in collaboration with RingCentral, worked diligently to address and resolve the problem as quickly as possible. We sincerely apologize for any inconvenience this issue may have caused and appreciate your understanding and patience throughout the process.

As always, OCA and DPP operatio...

2 previous updates

December 2024
No incidents reported
November 2024
No incidents reported