One Call Access System Maintenance Jan 30 at 12:00am EST

All services are online

Last updated on Jan 22 at 11:23pm EST

OneCallAccess (OCA)
30 days ago
Today
Positive Response Status
30 days ago
Today
DamagePreventionPortal (DPP)
30 days ago
Today
Authority Viewer
30 days ago
Today
PositiveResponse - PosR Member API
30 days ago
Today
Website
30 days ago
Today
Contact Center
30 days ago
Today

Previous incidents

Jan 22, 2025

Service Outage for Contact Center

Downtime

Resolved Jan 22 at 07:00pm EST

We are pleased to inform you that the technical issue affecting our phone system has been successfully resolved. Incoming calls to 811 and the 800-482-7171 number are now being received as expected.

Our team, in collaboration with RingCentral, worked diligently to address and resolve the problem as quickly as possible. We sincerely apologize for any inconvenience this issue may have caused and appreciate your understanding and patience throughout the process.

As always, OCA and DPP operatio...

2 previous updates