Previous incidents

June 2025
Jun 03, 2025
1 incident

MISS DIG 811 Transmission Delay

Degraded

Resolved Jun 03 at 06:00pm EDT

We’re pleased to inform you that the issue causing delays in ticket and email communications has been resolved. Please note that it may still take some time for any previously delayed communications to be fully delivered.

In the meantime, you can continue to access your tickets through the DamagePreventionPortal (DPP).

We appreciate your patience and understanding while we worked to restore normal service. No further action is required at this time.

1 previous update

May 2025
No incidents reported
April 2025
Apr 07, 2025
1 incident

Contact Center – Service Restored

Downtime

Resolved Apr 07 at 03:30am EDT

🚨 Contact Center – Service Restored

πŸ“… Incident Report:
Date: Monday, April 7, 2025
Time: Started at 2:50 AM (ET) – Resolved by 3:30 AM (ET)

The issue affecting the Contact Center services earlier this morning has been resolved. All services are now fully operational.

1 previous update