🚧 MISS DIG 811 – System Maintenance & Update Notice

📅 Scheduled Maintenance

Thursday, October 16, 2025

12:00 AM – 4:00 AM (ET)

MISS DIG 811 will perform scheduled maintenance to improve system reliability and user experience.

✅ What’s Included:

• Updates to DPP – Positive Response behavior
  
• Ticket view refresh issue resolved
  
• General performance tuning and display enhancements
  

Additional Details:

• Positive Response now waits until responses are fully processed before updating the screen, resolving the issue where tickets appeared to remain in the "Unassigned" queue.
  
• No changes are required on the user’s end.

📚 Resources

A brief video tutorial and user guide on the latest Positive Response updates is available at:

🔗 https://missdig.co/Updates

🔗 resources.missdig811.org > News & Updates

ℹ️ No action is required from users.

Please note that services may be intermittently unavailable during the maintenance window.