🚧 MISS DIG 811 – System Maintenance & Update Notice

📅 Scheduled Maintenance:

Thursday, April 10, 2025

12:00 AM – 4:00 AM (ET)

MISS DIG 811 will be undergoing scheduled system maintenance during the above window. This update includes important improvements and fixes to enhance your experience.

✅ What’s Included:

• Security and stability updates
  
• Faster performance when creating tickets
  
• Fixed issues with contact information display on ticket summaries
  
• Resolved occasional Positive Response display errors
  
• Dashboards:Overview has been reactivated in DamagePreventionPortal
  
  • This dashboard provides a general overview of ticket data for station codes under a specific membership; it is not a reporting tool.
    
• Landing Page Update for DPP Users
  
  • Each DPP user is now configured to have a landing page specific to the modules accessible by their role.
    
  • Users without access to Operations:OneCallAccess will no longer land on this page/module upon login or receive the associated error message.

ℹ️ No action is needed on your part.

Please note that services may be briefly unavailable during the maintenance window.

Thank you for your understanding.

— The MISS DIG 811 Team