The issue causing errors when completing Ticket Actions (Unmarked Facilities, Additional Assistance, and Destroyed Markings) has been resolved. The validation message related to minimum dig site area/size should no longer appear, and Ticket Actions are now functioning normally.

Thank you for your patience while we worked to implement a fix.

Ticket Action Issue (Unmarked Facilities / Additional Assistance / Destroyed Markings)

Update: MISS DIG 811 is continuing to work with our vendor to resolve this issue. Additional updates will be posted once a fix has been implemented. Thank you for your patience!

Ticket Action Issue (Unmarked Facilities / Additional Assistance / Destroyed Markings)

Some users may encounter an error when performing Ticket Actions such as Unmarked Facilities, Additional Assistance, or Destroyed Markings.

Issue: A validation message may appear stating the dig site object does not meet the minimum area/size requirement (e.g., “Dig site object does not meet the minimum area/size limit, please redraw it to continue.”), which can prevent the action from completing.

Workaround: If you’re unable to complete the action, you can create a new ticket, call the phone numbers listed on the ticket for a verbal response, or call us at 811 for assistance.

Status: Our team is investigating and working toward a resolution.